Return Policy

RETURNS

We hope that you are delighted with every order you receive from the site, but if you are not satisfied with your items, you may return them free of charge within 30 days of delivery.

You must notify us if you wish to cancel your order or return any items within 14 days of receiving your order, and return such items within a further 14 days of this notification.

PRODUCT CONDITIONS

All items should be returned to us new, unused and with all the site security tags still attached. Any items that are returned to us in a damaged, soiled or otherwise altered and in less than perfect condition may not be accepted and may be returned to the customer.

COLOURS

Every effort has been made to ensure the colours of each product are displayed as accurately as possible. However, as computer models and screens may vary, we cannot guarantee that your monitor’s display of colour is completely accurate.

REFUNDS

All successfully returned items will be credited to the payment method used when placing the order and in the same currency, less any shipping costs, within 14 days of us receiving your items. We will send you a confirmation e-mail as soon as we have authorised the refund. The time in which the credited amount will appear on your statement is subject to your card issuer.

For payments made by PayPal, refunds will be credited to your PayPal account and will be visible immediately. Reimbursement time to the credit card associated with your PayPal account will depend upon the company that issued the card.

Please note, items should not be returned to us without prior notice. All return requests should be submitted through the returns section of the site. Items returned to us without prior notification may not be refunded.

LATE RETURNS

A return request must be submitted to us within 14 days of receipt of your items. Subsequent items must be returned to us at the address stated on the returns label within a further 14 days from this date of notification. Returns received after 28 days from date of initial delivery will not be accepted. Exceptions may apply at the discretion of the site.